BTS MCO 1 LM ( 3 first chapters )

How is advertisement nowadays ?

• Advertisement nowadays is primarily through traditional print media

• Advertisement nowadays is primarily through carrier pigeons

• Advertisement nowadays is primarily digital, with a focus on social media and online platforms.

• Advertisement nowadays is primarily through smoke signals

Why advertisement in Fortnite is so special ?

• Advertisement in Fortnite is special because it allows gamers not to feel advertisement through live events and concerts.

• Advertisement in Fortnite is special because it features exclusive products that can only be purchased through the game.

• Advertisement in Fortnite is special because it allows players to earn extra points by watching ads.

• Advertisement in Fortnite is special because it allows players to customize their in-game characters with branded clothing and accessories.

In the video from SABC South Africa , how influencer marketing is evolving in South Africa ?

• The evolution of influencer marketing in South Africa is impressive. Influencers are able to buy houses and cars through their activities.

• The video from SABC South Africa is about a different topic

• Influencer Marketing is becoming more and more important each day.

• Influencer marketing is not changing in South Africa

In the video from SABC South Africa , how influencer marketing is evolving in South Africa ?

• The evolution of influencer marketing in South Africa is impressive. Influencers are able to buy houses and cars through their activities.

• The video from SABC South Africa is about a different topic

• Influencer Marketing is becoming more and more important each day.

• Influencer marketing is not changing in South Africa

How will you defined a bad buzz :

• A bad buzz is when a service is highly recommended by customers

• A bad buzz is when a brand gains popularity and recognition

• A bad buzz is when a product receives positive reviews and feedback

• A bad buzz can be defined as negative publicity or attention surrounding a product, service, or brand.

In face of a bad buzz , what consumers can do ?

• Consumers can ignore the bad buzz and continue using the product or service

• Consumers can file a lawsuit against the company for the bad buzz

• Consumers can start a negative campaign against the company

• Consumers can respond to a bad buzz by sharing their positive experiences with the product or service, addressing any concerns directly with the company, and seeking out alternative options if necessary such as boycotts

As a manager, how can you improve customer experience ?

• By providing generic and impersonalized service

• You can improve customer experience by actively listening to their feedback, providing personalized service, and ensuring quick resolution of any issues or concerns.

• By delaying the resolution of customer issues

• By ignoring customer feedback and complaints

Why luxury brands manage to give customers a great experience ?

• Luxury brands manage to give customers a great experience by having a lack of exclusivity and accessibility to everyone.

• Luxury brands manage to give customers a great experience by offering low-quality products and poor customer service.

• Luxury brands manage to give customers a great experience by focusing on high-quality products, excellent customer service, and creating a sense of exclusivity and prestige.

• Luxury brands manage to give customers a great experience by focusing on mass production and low prices.

What happens for a company when supply is high and demand is low ?

• Increased pricing power and higher profitability

• Increased demand and lower profitability

• Decreased inventory and higher pricing power

• When supply is high and demand is low, a company may experience excess inventory, reduced pricing power, and lower profitability.

As a manager, what can you do when supply is high and demand is high ?

• Lower the price of the product or service.

• Keep the price of the product or service the same.

• Increase the price of the product or service.

• Stop selling the product or service.