Quiz on ISO 9001

Person or group of people who directs and controls an organization at the highest level are called:

• Management Representative

• Top Management

• Quality Director

• Quality Manager

Which of the following is the example of an external source of knowledge?

• Results of improvements in the processes, products, or services

• Intellectual Property

• Standards

• Lessons Learned

The scope of the quality management system needs to be available and be maintained as documented information. 

• True

• False

ISO 9001:2015 has introduced the concept of risk-based thinking in quality management.

• True

• False

In ISO 9001:2015 records and documents are now called documented information.

• True

• False

ISO 9001:2015 requires organizations to prepare a Quality Manual.

• True

• False

What is the purpose of ISO 9000:2015?

• Explains the fundamental concepts, principles and vocabulary of quality management

• Provides guidance on the application of ISO 9001:2015

• Provides guidance on how to achieve sustained success by a quality management approach

• An international standard which acts as a model for quality assurance

What does PDCA stand for?

• Plan, Design, Confirm, Act

• Prepare, Do, Critique, Appraisal

• Prepare, Do, Critique, Assess

• Plan, Do, Check, Act

What does Clause 6 of ISO 9001:2015 provide details of?

• Planning

• Operation

• Leadership

• Improvement

Which of the below is not one of the seven quality management principles?

• Customer Focus

• Leadership

• Planning

• Improvement