orgman chap 5

the set of organizational activities directed at attracting, developing, and maintaining a well-functioning workforce

are the activities that help to effectively manage the relationship between employers and employees (includes the legal responsibilities, and good mgmt practices)

the process used when management negotiates wages and other terms of employment with a union

an organization that represents workers and negotiates with their employers on the workers’ behalf

a contract negotiated by employers and unions that specifies and regulates duties and responsibilities employees and employers have to one another

evident when someone is treated unjustly or badly based on their race, age, gender, or disability

gathering and interpreting information in order to identify the knowledge, skills, abilities, and other characteristics (KSAOs) necessary to perform a particular job

specifies what tasks are to be performed in a particular position, as well as the knowledge, skills, education and training, credentials, prior experience, physical abilities, and other characteristics that are required

looks at the motivational effect of six job design factors on jobholder performance and satisfaction: autonomy, skill variety, and task identity

the HRM process of identifying, attracting, hiring, and retaining people with the necessary KSAOs to fulfill the responsibilities of current and future jobs in the organization