Change Management Theories and Models Quiz

What are change management models?

• Methods to resist change

• Strategies to ignore change

• Tools to implement organisational change

• Approaches to avoid change

Which of the following is a key factor in change models?

• Framework for organisational change

• Framework for maintaining status quo

• Framework for avoiding change

• Framework for individual change

Which change theory focuses on employee experience and clear communications?

• Kotter’s 8 Step Change Management Theory

• Nudge Theory

• ADKAR model

• McKinsey 7S model

What is the main characteristic of Kotter’s 8 Step Change Management Theory?

• Focus on rigid implementation

• Focus on external factors only

• Focus on top-down approach

• Focus on employee experience and clear communications

Which model was one of the first to research organisational behaviour and change?

• ADKAR model

• McKinsey 7S model

• Nudge Theory

• Lewin’s Change Management model

What is the principle behind Nudge Theory?

• Small actions can have a major impact on how people behave

• People always resist change

• Change should be enforced by leaders

• Large actions are needed for any impact on behaviour

Which element is considered in the McKinsey 7S model?

• Finance

• Marketing

• Technology

• Strategy

What does the McKinsey 7S model expect the business to manage for successful change?

• Only internal elements for change

• Only external elements for change

• All seven elements to synchronise and implement change in harmony

• Only one element to implement change

What is the aim of Lewin’s Change Management model step 1?

• Unfreezing

• Changing

• Refreezing

• Freezing

What is the aim of Lewin’s Change Management model step 2?

• Refreezing

• Unfreezing

• Changing

• Freezing