P.E. 2.0

In what scenario would process excellence be best applied?

• The process needs small incremental improvements

• The process is optimized and needs automation

• The process needs to be optimized and aligned to the key operational metrics for the value stream

• The sigma level of the process needs to be improved

In what phase of the process excellence methodology do we create a SIPOC?

• Analyze

• Design

• Model

• Discover and Assess

A value stream is defined as:

• A value stream includes the materials, information, and processes required to design, produce and provide specific goods or services to a customer

• A value stream is the collection of systems required in a process

• A value stream is the target state process

• All of the above

Select from the following which tools you would use to perform initial process assessment. Choose all that apply.

• Interviews/Workshops

• Control - Impact Matrix

• Process Assessment through 5 lenses

• RPA / BPM

• Lean Canvas Board

What is Control - Impact Matrix used for?

• Prioritizing the issues discovered in the analyze phase

• Requirements gathering

• To map current state process

• Prioritizing technology solutions for automation

What are the advantages of BPMN 2.0? Select all that apply.

• Clearly establish the role of the each individual and departments involve in the process along with their relationships to each other

• Easy to read standard notation that anyone in the business can understand

• Helps to translate model into an executable form

• Serve as a common language to bridge the communication gap between business process design and implementation

Select the correct statements.

• Models must have one Start event

• Models may have more than one Start

• Models must have one End event

• Models may have more than one End event

When modeling in Signavio, you should include the following model attributes: Value Stream Process Owner Process Location Regions Supported Business Unit Department Team

• True

• False

What does a lane represent?

• The process manager

• The role responsible for the execution of the activities/tasks involved

• The top level of the process map

• A single distinct process of the orchestration

BPMN Elements:

Flow Object =
Data Notation =
Connecting Object =
Swimlane =
Artifact =

A. Links flow objects to each other and show information flow within a process
B. Describes the behavior of a business process model
C. Partitions activities from one another
D. Conveys additional details about the process
E. Describes the instance of information created, modified, or used during the process

• BACDE

• ACDEB

• EDCBA

• BEACD

• Both a and b