Maintenance Quiz

In what scenarios we are NOT going to send a technician?

• Roof/ an high

• appliance/ garage

• rently lockbox

Reorder the following SAs status to be completed

• dispatch

• scheduled

• completed

• in progress

• none

What are the 2 “apps” we are using in sales force?

• FSL

• Service console

• Field service console

• Console field

In what scenarios we must only send a technician?

• Appliances

• active leek

• pool

• rently lock box

What are the appliances that the house would include?

• Fridge

• dishwasher

• Garbage disposal

• kitchen

• microwave

Will MSR address if just one kitchen burner is not working?

• Yes

• No

In what tab of yardi can we check for appliances warranties?

• Workflow dashboard

• Invoice register

• Work order Analytics

Who is going to claim an appliance warranty?

• Area Manager

• Fonsi

• National maintenance

• Resident

In a vandalized scenario what is the document that a resident can provide to avoid a charge back?

• Police report

• Area manager note

• Utilities note

• invoice

if a garage does not include the garage motor will MSR provide one?

• Yes

• No