Day 4

True/False.
We can still offer replacement or refund for TBYB OOT orders over 3 months

• True

• False

True or False:

If the order exceeds $50, the shipping cost will be automatically free regardless the order type.

• True

• False

True/False.
Each code is a one-time use code, it will automatically considered as redeemed once used.

• True

• False

The following are the charge status except:

• Charge accepted

• No charge

• Charge successful

• Charge declined

• True or False:

• If the customer used an e-gift code and paid $0.00, then they are unable to download a return label and unable to return.

• True

• False

IL MAKIAGE has expanded into all of the following countries, except:

• United Kingdom

• Australia

• China

• Germany

True or False:

E-gift codes are valid for limited edition or collaboration products

• True

• False

The return or exchange window for regular orders is:

• 14 days

• 30 days

• 45 days

• 60 days

True/False:
IL MAKIAGE is a direct-to-consumer company.

• True

• False

How long does a preauthorization normally stay on a customer's credit card?

• 1-4 days

• 30 days

• 10-20 days

• Until they are charged