Business

I´m from England. Whereabouts in England?

• Liverpool

• 23 park Road

What´s your address?

• 23 Park Road

• 2 HG 3BK

What DATE is it today?

• Monday

• 2nd June

Ms Smith is a man

• True

• False

The appointment is ......Monday

Can

• I help you ?

• I helps you?

• I help your?

You make small talk with visitors by asking questions like

• Are you married?

• Did you have a good flight?

• Did you have problems finding us ?

Put the conversation in the correct order

1 Do you have an appointment?/2 Yes, please . where is Mr Sharks office?/3 Please take a seat. I´ll let Mr Sharks know you are here./4 Yes , in 10 minutes /5 Good afternoon. Can I help you?

• 52314

• 52143

• 23145

What do you say when you see someone at 4 pm

• Good morming

• Good afternoon

• good evening

This is my …………………………….It has my work telephone number and email address on it

• Work card

• Business card

• Business badge