Reception Office Quiz

Where is a waiting area typically located?

• In the parking lot

• On the top floor

• In the basement

• Near the main entrance

What is an important characteristic of a reception area?

• Cluttered

• Quiet

• Dimly lit

• Neat and tidy

What is another important quality of a receptionist related to the job?

• Must have good communication skills

• Must be a good dancer

• Must be a good swimmer

• Must have a pilot license

What is an important personal quality for a receptionist to have?

• Must be poorly groomed

• Must have a negative attitude

• Must have a pleasant demeanor

• Must be disrespectful to visitors

What is an essential item for a reception table to handle incoming and outgoing calls?

• Fans

• Television

• Magazines

• Telephones

What is one of the job qualities of a receptionist related to experience?

• Must be a beginner

• Must have experience of the job

• Must have no experience

• Must have experience in a different field

What is one of the personal qualities of a receptionist related to education?

• Must have a PhD

• Must have a college degree

• Must have a high school diploma

• Must be uneducated

What must a receptionist have a thorough knowledge of?

• Cooking recipes

• Celebrity gossip

• The organization

• The weather

What must a receptionist have good manners in?

• Sleeping

• Driving

• Telephone

• Eating

What must a receptionist have self control in?

• Eating junk food

• Time management

• Anger management

• Spending money