Revision Question (Midterm)

Identify the MAIN function of Housekeeping department.

• Provide uniform for internal guest.

• Handle lost and found items.

• Clean vacant dirty rooms.

• Handle floral arrangement.

Which of the following rooms located beside each other?

• Adjacent room.

• Adjoining room.

• Family room.

• Connecting room.

Which of the following is a responsibility of a Housekeeping Coordinator?

• Inspect OOS room.

• Execute crash program.

• Update room history records.

• Conduct walk through with management.

identify the type of bed.

• Murphy bed.

• Bunk bed.

• Single bed.

• Play pen.

A room with two twin beds and a common headboard is known as

• Bollywood twin.

• Hollywood twin.

• King twin.

• California twin.

Which of the following chemical is acidic?

• Descaler.

• Degreaser.

• General purpose.

• Air freshener.

Caustic detergent is an example of

• Acidic chemical.

• Neutral chemical.

• Alkaline chemical.

What is the primary responsibility of a Housekeeping Supervisor?

• Manage inventory of cleaning supplies.

• Handle guest complaints related to housekeeping.

• Train new housekeeping staff.

• Perform room inspections for cleanliness.

Which chemical is commonly used for removing tough stains and grease?

• Descaler.

• Degreaser.

• General purpose cleaner.

• Air freshener.

Identify the type of feedback that is NOT handled by Housekeeping Supervisor.

• Room cleanliness.

• Room Attendant's attitude.

• Lost and found item.

• Buffet set up for lunch.