
lesson recap
Authored by joshua pyott
Physical Ed
1st Grade
Used 1+ times

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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
who won the quiz at the start
Kenny
Alfie
Russel
Sham
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of these is a example of bad customer
shouting at a customer/hitting them
being respectful
listening
being supportive
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
which of these is not a way of reviewing the quality of a business
Gathering customer feedback
working all hours to makes sure you business grows
Quality standards
Identify strengths and
areas for future development
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
how can you gather customer feedback
ringing random numbers and hoping someone says hi
taking them for a meal
hitting them
Questionnaire,
Interview,
Suggestion box
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
what of the following have we not focused on today and focus on tomorrow.
Know the business skills needed to support customers in the sport and leisure industry
Be able to use the skills required to manage customer service situations
Know the skills needed for effective sport and leisure business operation
Be able to review the quality of a sport and leisure business
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