Toll gate 2 new joinees 1st batch

1. What is Digiverse?

• Billing portal for all stock item

• Buy back app

• Retail panel

• Switch app

2. How do we check the stock?

• RTO & Returns

• Stock item

• pos dashboard

• stock returns

3. What is split payment?

• Only 2 payments

• Multiple payment customer can pay

• cash only

• cash and card payment

4. How do we do Store credit billing?

• In active cart page

• By clicking on store credit amount showing in payment page

• Go to grn and check

• Have to check in Cash deposit

What is the process for the Razorpay payment mode?

• Customer can directly pay to store qr code

• Customer will receiver link or scan barcode from payment page

• Customer will get a google form

• Through pinelab

6. Which facility will transfer defective Accessories?

• Gurgon wearhouse 

• Noida Accessories return

• retail fiesta warehouse

• Manak ware house

7. Whom do we email to reallocate the online order?

• Customer support

• Retail D2C

• Retail customer support

• ASM

8. Who will mark the device as defective?

• Ravinder 

• Bobby

• Mazhar imam

• ASM

9. What do we select when we want to transfer stock to another store or warehouse?

• Reciieve stock 

• Dispatch Stock

• cbd

• RTO and return

10. Can we discard items from the Active Cart?

• No

• Yes

• have to raise request

• none of these