Core 2 - Exam Topics
Quiz
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Computers
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Professional Development
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Practice Problem
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Medium
Eric Jones
Used 1+ times
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399 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of the following methods can the administrator use to troubleshoot the server effectively?
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A company wants to remove information from past users' hard drives in order to reuse the hard drives. Which of the following is the MOST secure method?
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor's website and is now experiencing high network utilization and is receiving repeated security warnings. Which of the following should the technician perform FIRST to mitigate the issue?
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access. A technician verifies the user's PC is infected with ransomware. Which of the following should the technician do FIRST?
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A company is issuing smartphone to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution?
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A user reports seeing random, seemingly non-malicious advertisement notifications in the Windows 10 Action Center. The notifications indicate the advertisements are coming from a web browser. Which of the following is the BEST solution for a technician to implement?
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