December All-Staff

What should be written on a logged package?

• Resident Room Number

• Resident Last Name

• SCR Initials & Date

• Resident Hall Abbreviation

What is the abbreviation for Bryan Hall?

A piece of mail with this stamp comes in for a resident who has not lived on campus in 2 years. What are you doing with it?

• Putting it in the room mailbox

• Marking it as forwarding and putting it in the supe bin

• Marking it as UTF and putting it in the supe bin

• Marking it as recycling and putting it in the supe bin

A piece of mail with this stamp comes in for a resident who has not lived on campus in 2 years. What are you doing with it?

• Putting it in the room mailbox

• Marking it as forwarding and putting it in the supe bin

• Marking it as UTF and putting it in the supe bin

• Marking it as recycling and putting it in the supe bin

You are logging an Amazon package that has a barcode that won't scan. What should you do?

• Write on it and put it in the package room unlogged

• Manually type out the tracking number

• Put it in the supe bin

• Try using a different scanner

A resident comes to the desk and tells you that they left their MSU ID at a friend's place and won't be able to get it for at least a day. What are you doing to help them?

• Give them a loaner access card

• Fill out the resident access issues form

• Tell them that they should be more responsible and we cannot help

• Send them to the ID Office in the International Center

A resident comes to the desk and tells you their MSU ID isn't letting them into their hall. It scans, but goes back to red and won't let them in. What are you doing to help them?

• Give them a loaner access card

• Fill out the resident access issues form

• Tell them to have their friends let them in until their ID works

• Send them to the ID Office in the International Center

What is the abbreviation for Campbell Hall?

What button(s) do you press to unforward the phones?

True or False: SCRs are allowed to work up to 40 hours during Finals Week.

• True

• False