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Team Spartans

Authored by Joshua John

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Professional Development

Used 14+ times

Team Spartans
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How long does it take to have the referral payments credited?

Immediately

5 Calendar days

5 Calendar days to two weeks.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the maximum amount that can be earned through referrals?

$150

$100

$50

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Users account is Suspended and log note says, "Suspended the user for Venmo debit card Declined", the next step is:

We should go ahead and handle the ticket.

Escalate it to PSE.

Escalate the case to Compliance team.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is it possible to unsubscribe from the prescreened offers for the Venmo credit Card?

Yes

No

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For accounts tagged with Global Investigations, agents can tell the user that their account is being investigated.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If Cx has paid a new user and the payment is still pending on the user's,  what action is ideal?

Advise them to wait for 30 days so it will be reversed automatically

reverse it for them

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why do some payments sent to email addresses remain pending for the sender?

Recipient is New user

email is not verified

both

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