Simple, Minor Severity Claims

Which four categories does A&G use to triage claims?

• Simple, Simpler, Minor and Major

• Simple, Minor, Major, Severe

• Simple, Minor, Moderate and major

• Bad, Really Bad, Stuffed and Destroyed

Builder Job Types at A&G are defined as...

• Assess and Repair, Make Safe, Restoration and Quote Only

• Assess and Repair, Make Safe and Restoration

• Assess and Repair, Review Quote, Restoration and Quote Only

• Assess and Repair, Review Quote, Restoration and Conduct Assessment

At A&G a DHS or Desktop Home Assessor is primarily responsible for..

• Process insurance claims and review new and existing insurance policies

• Evaluates insurance claims to ensure the individual claiming receives justifiable compensation

  
  

• Review quotes, VA assessments and building reports

  
  

• Assign Home Assessors review invoices

  
  

At A&G an HAC or Home Assessor Coordinator is primarily responsible for..

• Process insurance claims and review new and existing insurance policies

• Evaluates insurance claims to ensure the individual claiming receives justifiable compensation

• Review quotes, VA assessments and building reports

  
  

• Assign Home Assessors review invoices

  
  

Simple severity claims are described as having...

• Less than three damaged  items with a single trade, isolated to one area of damage.
  

• Just basic Damage

• Two or less damaged  items with a single trade, isolated to one area of damage.
  

• One damaged  item with a single trade, isolated to one area of damage.
  

VA stands for..

• Vegemite Assessment

• Virtual Assessment

• Virtual Answer

• Visual Assessment

DHAs will review all scopes provided by our trades and clients.....

• When the cost is approved by a builder

• When the cost is approved by an Assessor

• • No matter the cost

• If the costs are approved by a TL

How are Simple Severity Claims termed in relation to claims management

• Moderate

• Rapid

Who is responsible for Reserve Management?

• Claims Consultants

• Underwriting

• Reception

• Assessors

Who approves a builder to proceed in NEXUS

• Claims Consultant

• Captain Nexus

• Assessor

• Adam Crane