Cambridge Technical in IT - Unit 1: Fundamentals of IT

Ava, Sophie, and Alexander are trying to connect their devices to share a file. Which technology will require them to 'pair' their devices first?

• Bluetooth

• Laser

• Microwave

• Wifi

Answer explanation

To share a file, Ava, Sophie, and Alexander need to pair their devices using Bluetooth.

Sophie, Amelia, and Eesha are working on a group project where they have to troubleshoot a computer system. They decide to use troubleshooting tools. In this context, a log can help them to:

• record hardware faults

• fix hardware faults

• quarantine hardware faults

• remove hardware faults

Answer explanation

A log can help them record hardware faults.

Alexander, Arthur, and Harry are working on a project where they need to send personalized letters to their classmates. Which productivity software is the most appropriate for creating a mail merge letter template for this task?

• Database

• Email

• Spreadsheet

• Word processor

Answer explanation

The most appropriate productivity software for creating a mail merge letter template is a word processor. It allows for personalized letters to be created and merged with a classmate database.

Noah, Benjamin, and Eesha are working on a school project to create a safety poster for their school's safety week. Which business software would be most suitable for their task?

• CAD

• CAM

• MIS

• DTP

Answer explanation

DTP (Desktop Publishing) software is the most suitable for creating a safety poster. It offers tools for designing and formatting text, images, and graphics, making it ideal for creating visually appealing posters.

Max, Florence, and Emily are planning a group study session but they live in different cities. Which communication software enables them to participate in the study session over the phone?

• Messaging

• Personal assistants

• Teleconference

• Video conference

Answer explanation

Teleconference enables Max, Florence, and Emily to participate in the study session over the phone.

Aarav, Isla, and Samuel are working on a group project for their computer science class. They need to use a software troubleshooting tool to test their computer's performance against an established norm. Which tool should they use?

• Baseline

• Error logs

• Event logs

• Installable tools

Answer explanation

Aarav, Isla, and Samuel should use the 'Baseline' tool to test their computer's performance against an established norm.

Ella is studying for her networking exam and comes across a protocol that is used for error reporting. Can you help her identify which one it is from the following options?

• ICMP

• FTP

• HTTP

• SMTP

Answer explanation

ICMP is the protocol used for error reporting in networking. It stands for Internet Control Message Protocol and is responsible for sending error messages and operational information. ICMP is the correct choice for this question.

Charlie, Jacob, and Arthur started a business and they decided to store their business data on computers run by another company, Google. This is an example of:

• Client virtualisation

• Cloud virtualisation

• Server virtualisation

• Storage virtualisation

Answer explanation

Charlie, Jacob, and Arthur storing their business data on computers run by Google is an example of cloud virtualisation, where data is stored and accessed remotely through a third-party provider.

George is a manager at a large corporation. He needs a business system that will allow him to organise and manage his departments. Which system should he use?

• Customer relationship management

• Helpdesk

• Management information system

• Sales ordering process

Answer explanation

George should use a Management Information System (MIS) to organize and manage his departments efficiently.

During a school project, Emily, Sophie, and Sebastian are trying to decide on the best method to communicate their ideas effectively. Which method would allow them to use body language to aid in their communication?

• Emails

• Group discussions

• Telephone

• Teleconferencing

Answer explanation

Group discussions allow the use of body language to aid in communication.