CHAPTER 7 - HRM

Increase employees’ knowledge of foreign competitors and cultures.

Help ensure that employees have the basic skills to work with new

technology.

Help employees understand how to work effectively in teams to

contribute to product and service quality.

Ensure that the company’s culture emphasizes innovation, creativity,

and learning.

Ensure employment security by providing new ways for employees to

contribute to the company when their jobs change, their interests

change, or their skills become obsolete.

Prepare employees to accept and work more effectively with each other,

particularly with minorities and women.

A planned effort by a company to facilitate the learning of employees.

Is linked to strategic business goals and objectives.

Is supported by top management.

Relies on an instructional design model.