Conflict Resolution Quiz

Conflict Resolution Quiz

12th Grade

9 Qs

quiz-placeholder

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Conflict Resolution Quiz

Conflict Resolution Quiz

Assessment

Quiz

Computers

12th Grade

Practice Problem

Easy

Created by

Allison Cass

Used 1+ times

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9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is conflict resolution?

The process of resolving disputes or disagreements between two or more parties in a peaceful and mutually satisfactory manner.

The process of avoiding or ignoring disputes or disagreements.

The process of escalating disputes or disagreements to a higher authority for resolution.

The process of resolving disputes or disagreements through physical confrontation or violence.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is conflict resolution important?

To resolve disputes and disagreements in a peaceful and constructive manner.

To escalate conflicts and create more tension.

To use physical force to resolve conflicts.

To ignore conflicts and let them fester.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the key steps in conflict resolution?

Ignoring the problem, blaming the other party, walking away from the situation

Yelling at the other party, using physical force, threatening the other party

Identifying the problem, listening actively to the other party, brainstorming solutions, evaluating options, and reaching a mutually beneficial agreement.

Refusing to listen to the other party, insisting on your own solution, refusing to compromise

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are some common causes of conflicts?

Differences in values, beliefs, goals, interests, and communication breakdowns.

Effective communication and understanding.

Similar values, beliefs, and goals.

Lack of sleep, hunger, and boredom.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are some effective communication strategies for conflict resolution?

Active listening, using 'I' statements, avoiding blame and accusations, finding common ground, and brainstorming solutions together.

Ignoring the issue and hoping it goes away

Blaming the other person for the conflict

Yelling and screaming to get your point across

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can active listening help in conflict resolution?

By ignoring the concerns of one party

By escalating the conflict and making it worse

By allowing both parties to feel heard and understood

By interrupting and talking over the other party

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the benefits of finding a win-win solution in conflict resolution?

Improved relationships, increased trust, better communication, and a more positive outcome for all parties involved.

A negative outcome for all parties involved

Increased animosity and distrust between parties

Limited communication and understanding between parties

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