Quality Practices and Measurement Quiz

What is statistical process control?

• A method of quality control that uses control charts to monitor and control a process.

• A method of quality control that uses statistical techniques to monitor and control a process.

• A method of quality control that uses random sampling to monitor and control a process.

• A method of quality control that uses qualitative analysis to monitor and control a process.

Which of the following is a key principle of Six Sigma methodology?

• Ignore variation and defects

• Accept variation and defects

• Increase variation and defects

• Reduce variation and defects

What is Total Quality Management (TQM)?

• A management approach that prioritizes quantity over quality

• A management approach that focuses solely on reducing costs

• A management approach that seeks to optimize the quality of products and services through continuous improvement and involvement of all employees in the organization.

• A management approach that emphasizes hierarchy and top-down decision making

Which of the following is a type of quality control chart?

• Bar chart

• Line chart

• Pie chart

• Control chart

What is process capability analysis?

• A tool used to evaluate the performance of a sports team.

• A statistical tool used to assess the ability of a process to consistently produce output within specified limits.

• A method used to analyze the efficiency of a manufacturing process.

• A technique used to measure the speed of a computer program.

Which of the following is a measure of process capability?

• Process performance index (Ppk)

• Process capability ratio (Cp)

• Process efficiency index (Cpm)

• Process capability index (Cpk)

What is the purpose of statistical process control?

• To predict future outcomes

• To analyze historical data

• To monitor and control a process

• To identify root causes of problems

Which of the following is a DMAIC phase in Six Sigma methodology?

• Analyze

• Control

• Improve

• Define

What is the purpose of a control chart?

• To ignore any deviations in a process.

• To create chaos in a process.

• To monitor and control a process over time.

• To randomly select data points from a process.

What is the goal of Total Quality Management (TQM)?

• To improve the quality of products and services through continuous improvement involving all employees.

• To maintain the same level of quality of products and services without involving all employees.

• To improve the quantity of products and services through continuous improvement involving only top-level management.

• To decrease the quality of products and services through continuous degradation involving all employees.