QUIZ 2 OTB BBA 4D

Zimbardo’s simulated prison experiment is most important because it demonstrates:

• the importance of status.

• the impact of cohesiveness

• that individuals can rapidly assimilate new roles very different from their inherent personalities

• flaws in the Hawthorne studies.

____ norms include things like appropriate dress, when to look busy, and loyalty to the organization.

•      Performance

• Appearance

• Social arrangement

• Allocation of resources

_____ is a socially defined position or rank given to groups or group members by others.

• Position

• Status

• Promotion

• Role

If your group must take action, which size should be most effective?

• 7

• 5

• 10

• 12

Three employees from different departments who regularly eat lunch together are an example of a(an) _____ group.

Groupshift most often means decisions:

• are made by groups rather than individuals.

• contain greater risk.

• are made more quickly

• prove less effective.

A group must have at least two members and one or more objectives.

• True

• False

The psychological contract defines behavioral expectations that go with every role.

• True

• False

The final stage for this permanent work group should be:

• storming.

• norming

• performing

• adjourning.

John is expected to help customers in the retail store as well as perform computer repair work.  He feels that every time he gets started on a repair, he is interrupted and doesn’t know whether to finish his repair or wait on the customer.  John suffers from:

• role conflict.

• role expectations.

• role perception

• role identity