FSS Upgrades

1.     As FSS WS you’ll be able to help the customer upgrading (Select all that apply): 

• From a FSS lower tier to a FSS higher one.

• From a FSS tier to a WDS one.

• All the options are correct.

• From a WDS lower tier to a WDS higher one.

As FSS WS you’ll be able to help the customer downgrading (Select all that apply): ​

• From a WDS higher tier to a WDS lower one.

• From a FSS higher tier to a FSS lower one.

• From a WDS tier to a FSS one. 

• All the options are correct.

In which of the scenarios below will the customer need an upgrade. Select all that apply: 

• Customer has a Premium package, and he needs a 6-pages website. 

• Customer has a Standard package, and he needs an online shop.

• Customer has an Ecommerce, and he needs us to upload his first 100 products.

• Customer has a Standard package he needs to accept payments from customers when they book services/appointments on his website.

During the FSS Upgrade process, the VAT will be added at the final step of the Checkout.

• True

• False

After a FSS Downgrade, the customer is not entitled to receive any refund

• True

• False