OBJECT PRONOUNS

She worked on resolving the customer's request. Then the customer called back asking for __________.

• it

• you

• me

• them

• him

They resolved the issues through a conference call with the technical team. But the technical team says they cannot do anything about ___________.

• it

• us

• her

• them

• him

The supervisor talked to Mario about his performance. He told ______ to improve his listening skill.

• it

• us

• her

• them

• him

Victor helped Kathy to reset her password and I called ________to give ______.

• it/her

• her/it

Yesterday we had a client named Carlos. We assisted__________with his account issue and resolved________within minutes.

• me/you

• you/me

• him/it

• it/him

A client called with some issues in his bill. My team and I did our best to help him. So, this morning He thanked__________for our assistance and expressed his gratitude to us.

• you

• me

• him

• us

Brianne talked to Jack about an issue she had with Ms. Baker, then she transferred the call to _________, and Jack helped _____ with their billing concern.

• him/her

• her/him

We received the call . Then the customer reached out to_______, and I offered my assistance with a friendly greeting.

• him

• her

• me

• us