Đề 7 (601-700)

Conflict resolution techniques that can be used in the project include:

• Withdrawal, compromise, control and coercion
• Control, coerce, compromise, withdraw
• Confrontation, compromise, compromise, management.
• Mediation, confrontation, coercion and withdrawal.

Long-standing problems have begun to involve and affect many people, thereby creating many dependencies. How should the project manager best handle this situation?

• Give it to higher management.
• Separate the problem into logical sub-problems
• Set the project schedule baseline
• Implement risk management.

You created project charters but they weren't approved. Your manager and his supervisor demand that the project begin immediately. Which of the following is best to do?

• Implement a coordinated change control process
• Show your manager the impact of unapproved actions.
• Focus on completing projects that have project charter signatures
• Work on the positives of that criticism

In a meeting with some project stakeholders, the project manager is asked to add work and project scope. The project manager talked about the project before the project charter was signed and he remembered that the project sponsor specifically refused to spend more money on the scope given by the people today. . The BEST thing a project manager should do is:

• Tell stakeholders that the scope cannot be added anymore
• Let the sponsor know about the requirements of stakeholders (related people)
• Evaluate the impact of expanding scope
• Add tasks as time allows in the project schedule

You are a PM for a project to build a new factory, which you have never done before. The estimated project cost is $30,000,000 and there can be 3 people investing in it. Once started, the project cannot be canceled, there will be large costs of plant and equipment. As PM, you must be careful ?

• Consider all cost proposals from the investment
• Check your contingency budget
• Complete project charter
• Carry out risk identification

A PM manages a fixed price contract. She thinks this is a big customer - changing requirements could affect the project schedule. What should she do first?

• Meet stakeholders
• Meet the team
• Negotiate the remaining parts of the contract
• Monitor the change control system

All of the following are within the project scope baseline except:

• Project scope management plan
• Project scope statement
• WBS
• WBS dictionary

Which of the following is needed to develop a detailed project cost estimate?

• Management plan
• Resource requirements
• Project regulations
• Cost plan

large project is underway when one of the team members reviews the project status report. He sees that, currently the project is behind schedule, when he looks at the report further he realizes that this delay will be caused by one of his next activities being will go abroad and not be able to do his job. This was a matter of great concern because he had high hopes for the project to be successful and he did not want to be the cause of the project's delay. What is the best solution?

• Contact the project PM to provide him with his deadline
• include information on his next record
• request that this issue be added to the project's issues
• recommend corrective action

Contractual communication should be aimed at

• Formal written communication
• formal verbal communication
• Informal written communication
• informal verbal communication