Networking I Chapter 4 Test

Which kind of system software tells the computer how to communicate with peripherals, such as a printer or scanner?

• Utility software

• Device drivers

• Operating System

• Firmware

Which Windows tool shows currently running programs and can be used to end a process?

• Apps & features

• Control Panel

• Task Manager

• Services

Disk cleaners, antivirus software, backup tools, and file compressors are which kind of system software?

• Utility Software

• Firmware

• Operating System

• Device Drivers

Which of the following is a benefit of 3D printing over traditional manufacturing?

• Larger items can be produced

• Consumes less material

• Wider variety of materials can be used

• More precise angles

Which of the following would be responsible for resetting a user's password?

• Network administrator

• Level 2 support technician

• Office manager

• Level 1 support technician

Janice installed a printer on her computer and shared it with Steve. Steve configured the printer on his computer and was able to print a test page. Later on that day, Steve attempts to print but gets an error that the printer is not responding. Which of the following would be the MOST LIKELY reason for this?

• Steve is not connected to the network

• Incorrect printer driver

• Janice has turned off her computer

• Janice is not connected to the network

What is junk email?

• Poorly worded email drafts

• Unwanted, unsolicited email

• Another name for webmail applications

• Email applications that don't function well

You recently purchased a new sound card and installed it in a free PCI slot in your computer. You plug in your old speakers, but you don't get any sound. You have checked all cable connections, and they are secure. You have also ensured that the speaker volume is appropriately adjusted and isn't muted. Which of the following BEST describes the next step you should perform?

• Replace the speakers.

• Manually change the IRQ settings for the card.

• Check the vendor's website for an updated driver.

• Replace your sound card.

Jessica has connected her new printer to her Windows 10 computer, but Windows is not recognizing it. What should she do?

• Power cycle the printer

• Install the latest driver

• Restart Windows

• Reset the USB cable

Martin's computer suddenly displayed a blue screen and then restarted. Which of the following BEST describes what happened?

• System slowdown

• Program force-close

• System crash

• Software crash