CP Quiz

What is the first principle of communication according to the text?

• Appropriately Adapt Messages to Others

• Be Aware of your communication with yourself and others

• Effectively Use And Interpret Verbal Messages

• Listen and Respond Thoughtfully to Others

What is the difference between denotative and connotative language?

• Denotative language is abstract while connotative language is concrete

• Denotative language is affected by culture while connotative language is not

• Denotative language refers to the literal meaning of a word while connotative language refers to the emotional or cultural associations of a word

• Denotative language is harder to understand than connotative language

How can you overcome self barriers to listening effectively?

• Take effective notes and remain focused

• Use self-talk skills and emotion management skills

• Make mental summaries of the message you hear

• Recognize when you are tired and not at your listening best

What is the best way to bridge cultural differences according to the text?

• Be patient and tolerate some ambiguity and uncertainty

• Develop your skills at being other oriented

• Listen and ask questions to enhance understanding of others

• Learn as much as you can about another culture

What is the second principle of communication according to the text?

• Effectively Use And Interpret Verbal Messages

• Be Aware of your communication with yourself and others

• Appropriately Adapt Messages to Others

• Listen and Respond Thoughtfully to Others

Which of the following is about "self-talk"?

• Recognize the importance of intrapersonal communication

• Illustrate ways of bridging differences and adapting to other communicators

• Explain the relationship between listening and responding skills

• Differentiate verbal from nonverbal messages

What is the third principle of communication according to the text?

• Appropriately Adapt Messages to Others

• Listen and Respond Thoughtfully to Others

• Effectively Use And Interpret Verbal Messages

• Be Aware of your communication with yourself and others

What are the key steps in effective listening?

• Use self-talk skills and emotion management skills

• Recognize when you are tired and not at your listening best

• Take effective notes and remain focused

• Make mental summaries of the message you hear

How does culture influence communication?

• Be patient and tolerate some ambiguity and uncertainty

• Develop your skills at being other oriented

• Listen and ask questions to enhance understanding of others

• Learn as much as you can about another culture

Which is useful for differences among communicators?

• Effectively Use And Interpret Verbal Messages

• Be Aware of your communication with yourself and others

• Listen and Respond Thoughtfully to Others

• Appropriately Adapt Messages to Others