Workplace readiness

The behavior of difficult people in the workplace can actually impact another person's career.

• True

• False

Where does the dollar sign go for five dollars?

• $5

• 5$

When team members collaborate, they ____.

• Blame others for failure

• Give up individual ideas

• Disagree

• Work together to create a solution

What is the appropriate way to introduce or greet a person you have never met in the workplace?

• Say Hello with little eye contact

• Shake their hand and say your name

• Wait until the other person acknowledges you

• None of the above

The standard of appropriate behavior when using technology is called ____.

• Digital Citizenship

• Digital Footprint

• EQ

• Property information

Which of the following is not an example of nonverbal communication?

• Nodding your head

• Respecting personal space

• Making eye contact

• Laughing

To prepare for a job interview, you should do which of the following EXCEPT...

• Do a practice interview with a friend

• Have questions ready to ask in the interview

• show up late to the job interview

• research the company prior to your interview

What does proper workplace etiquette look like?

• Texting and taking personal phone calls during working hours

• Being kind, courteous, and use proper manners everyday in the workplace

• Getting angry with a coworker's comment on your job responsibilities

• Making inappropriate conversation and jokes with fellow co-workers

What is diversity in the workplace?

• Having representatives from different backgrounds, cultures or demographics in a group

• The practice of recognizing, accepting and respecting others

• The interacting forces within a group or team

• Discrimination based on a person's race, color, religion, gender or national origin

Which of the following may be involved in conflict management?

• Collaborate and compromise to create an effective solution

• Getting angry when things don't go your way

• Avoid the issue or situation

• Complain and gossip about the situation to other co-workers