Management and Administration Quiz

The primary purpose of developing organizational goals is to:

• establish loyalty

• assign authority

• provide direction

• ensure profitability

An important aspect of the organizing function of management involves:

• promoting employees

• motivating team members

• establishing levels of authority

• conducting performance reviews

One way to determine whether an employee is helping a business achieve its organizational goals is by:

• developing an incentive program

• analyzing external economic factors

• evaluating the employee’s performance

• providing the employee with extensive training

Within the next three years, the PRM Company wants to set up an electronic data interchange with all of its suppliers. What type of organizational goal is PRM establishing?

• contingency

• financial

• symmetrical

• technology

Patrice tells her sales staff to spend one-fourth of their time on sales meetings, one-fourth on sales reports, one-fourth on answering emails, and one-fourth on generating new leads. Which step of the organizing process is Patrice demonstrating?

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Department Manager, Small Business Manager, and Regional Manager are positions in:

• Business Analytics

• General Management

• Operations Management

• Human Resources Management

Middle-level administrators work to take broad goals and make them more specific to their unit(s). What are these goals called?

• Tactical plans

• Strategic plans

• Operational plans

• Management plans

Which level of management is responsible for purchasing the proper material resources for workers to use in doing their jobs?

• First-Line

• Middle

• Supervisory

• Top-Level

Which employee has a human resources management career?

• Lydia is in charge of communicating with her business's suppliers.

• Madison supervises the storing and handling of her company's products.

• Brian is in charge of orienting new employees and preparing them to do their jobs.

• Michael helps his company align business and IT goals to aid in business management decision-making.

Process Improvement Specialists and Call Center Supervisors would be considered which type of management positions?

• General

• Operations

• Supply Chain

• Human Resources