ServSafe Chapter 15 Quiz

When should staff be trained on food safety?

• After the first year
• After their first six months
• After a few weeks on the job
• Immediately after being hired

How can training needs be identified in a new hire?

• By asking them
• By talking to their coworkers
• By observing job performance
• By talking to their previous employer

Which staff members need general food safety knowledge?

• All staff members
• Part-time staff
• Front-of-house staff
• Back-of-house staff

Which food safety topic is it critical for staff to receive training on?

• How to conduct a self-inspection
• How to identify an approved supplier
• How to identify specific foodborne illnesses
• How to label food for storage

When should staff be retrained in food safety?

• Periodically
• Weekly
• Monthly
• Annually

What does the success of on-the-job training depend on?

• The skill of the trainer
• The learning style of the learner
• The skill level of the learner
• The humor of the trainer

What can make classroom training more effective?

• Using a lecture style format
• Using an activity-based approach
• Relying on telling rather than doing
• Penalizing mistakes made in class

What can make the use of games in classroom training more effective?

• If they are fun and easy to play
• If they are overly challenging
• If they are creating excessive competition
• If they favor people who are more social

What can make demonstrations in classroom training more effective?

• Modeling a task before providing instructions
• Following a Tell, Show, and Do approach
• Letting the learner identify the task steps before starting
• Letting the learner practice a task without feedback

When is technology-based training most appropriate?

• When budget does not matter
• When teaching millennials
• When staff members need to learn at their own pace
• When instructors are not available to teach the information