Cumulative

To re-issue the Edocs prior to the sail date the code that you use on Legasuite will be?

• LMCC

• LMCA

When can you add the travel protection to a reservation?

• Royal Caribbean Travel Protection (RCTP) can be added to a reservation at any time from deposit up to and including the final payment date.

• Royal Caribbean Travel Protection (RCTP) cannot be added to a reservation after deposit. The clients will need to contact AON directly.

  
  

• Royal Caribbean Travel Protection (RCTP) can only be added to a reservation after deposit and up to 7 days before final payment date.

Are we allowed to put a hold on a Ultra Spacious stateroom with only one name?

• In order to hold an Ultra Spacious stateroom, full names are required for all the guests. We do not allow TBA's to hold these rooms.

• I can create the reservation with the name you have and I will add dummy names until you call back. 

• I can create the reservation with the missing names as TBA. Once you have all the names, call us back to update the booking.

In a 7-night holiday sailing which will be the penalty of the guests if they cancel being exactly 77 days before the sailing starts?

• At 77 days to sailing, your clients will actually get everything, except their deposit back, as it is non-refundable.

• At 77 days to sailing, your clients would be in 25% penalty. Since we are past final payment, the greater of the deposit or the penalty amount will be held.

• On holiday sailings, at 77 days prior to sailing, your clients would be in 25% penalty. They would get back 75% of the total, in addition to their and taxes & fees.

Is it possible to get obstruction on guarantee staterooms?

• No, is not possible to get obstruction in a guarantee stateroom.

• Yes, is possible to get obstruction in guarantee stateroom.

How much is the total amount of gratuities for a 7-night cruise in a Grand Suite?

• $20.50 per person per day

• $21.00 per person per day

• $18.50 per person per day

• $18.00 per person per day

The payment for $112.00____ approved.

• was

• was not

Hi, I got two guests that would like to cancel, I believe they are currently within the 75% cancellation period. Can you tell me what their refund will be?

Open the booking# 194871 to find the total amount refunded to the guests.

• $1281.75

• $1229.53

• $1514.25

• $1874.25

Children under ___ are not recommended to use an upper berth for safety reasons.

• 3

• 7

• 6
• 8

Whenever creating a new booking with an infant guest, or when adding an infant to an existing reservation what code is required to have in the service history?

• Code MO

• Code BB

• Code I1

• Code BA