Carvana

What is the business model of Carvana?

• Car insurance provider

• Online car sales and delivery

• Brick and mortar car dealership

• Car rental service

How does Carvana enhance the customer experience in car buying?

• Phone purchasing, pick-up at a dealership, and a 14-day return policy

• Online purchasing, delivery to a dealership, and a 3-day return policy

• Online purchasing, home delivery, and a 7-day return policy

• In-person purchasing, no delivery, and a 30-day return policy

Explain the online car buying process of Carvana.

• Browsing inventory, selecting a car, completing purchase online, and having the car delivered to your home.

• Sending a carrier pigeon to place the order

• Hiring a personal shopper to buy the car for you

• Visiting the dealership in person to make a purchase

What is the vehicle inspection process at Carvana?

• No inspection process

• Self-certification by the seller

• Quick visual check by untrained staff

• 150-point inspection by certified mechanics

What are the financing options available at Carvana?

• Carvana leasing

• Credit card financing

• Carvana Finance and third-party financing

• Bank loans

What are the key features of Carvana's business model?

• Traditional brick and mortar dealerships

• Online platform for buying and selling used cars, no physical dealerships, 7-day money back guarantee, and car vending machines.

• Limited selection of cars

• No return policy

How does Carvana ensure the quality of its vehicles during the inspection process?

• 150-point inspection process conducted by certified mechanics

• Skipping the inspection process altogether

• Using untrained staff for the inspection process

• Randomly selecting vehicles for inspection

What are the advantages of using Carvana's online car buying process?

• Limited selection

• In-person negotiation

• Delayed delivery

• Convenience, wide selection, no haggling, and home delivery

Explain the steps involved in Carvana's vehicle inspection process.

• A thorough 150-point inspection covering mechanical, interior, and exterior components, as well as a test drive and a review of the vehicle's history report.

• Only reviewing the vehicle's history report without any physical inspection

• Skipping the test drive and only focusing on the exterior of the vehicle

• A quick visual inspection without checking the mechanical components

What are the different financing options provided by Carvana?

• Carvana Auto Loan, third-party financing, and cash payment

• Carvana Lease

• Personal check

• Credit card payment