Topic 4: Pengurusan Sistem Pejabat

What is the objective of a system within an organization?

• To hinder the achievement of organizational objectives

• To decrease operating efficiency

• To increase operating costs

• To maximize the efficient utilization of organizational resources

What is a disadvantage of a totally integrated system?

• Operating flexibility may be destroyed

• Operating efficiency is improved

• Wasteful activities are eliminated

• Control over various activities is reduced

What are the characteristics of a system?

• Complex, Unresponsive, Inefficient

• Static, Unsystematic, Ineffective

• Rigid, Inflexible, Chaotic

• Flexible, Adaptable, Systematic

What is the process in which information is captured and communicated to those who need it?

• Data Overload

• Knowledge Management

• Information Overload

• Communication Overload

What should be outlined when designing or modifying systems?

• The process to be studied

• The present process only

• The installation process

• The improved process only

Which tool is used to represent the flow of work in an organization?

• Operator- Machine Process Chart

• Right- and- Left-Hand Chart

• Office Layout Chart

• Flow Chart

What is crucial for those involved with systems analysis and design?

• Lack of knowledge about data processing

• Familiarity with the organization’s operating units

• Familiarity with unrelated organizations

• Lack of knowledge about workflow

Who determines the administrative office manager’s level of responsibility for staffing its systems analysis function?

• The organization

• The government

• The employees

• The customers

What is crucial for those involved in systems development?

• Familiarity with unrelated organizations

• Lack of knowledge about the organization’s operating units

• Familiarity with workflow, data processing and fundamentals of analysis and design

• Lack of knowledge about systems development

According to the text, what is the quote by Walt Disney at the end of the presentation?

• The way to get started is to talk a little and then begin doing

• The way to get started is to talk a lot and never do anything

• The way to get started is to keep talking and never begin doing

• The way to get started is to quit talking and begin doing