Facial Expression is an example of......

• Verbal Communication

• Non Verbal Communication

• Visual Communication

• Written Communication

 As per Professor Albert Mehrabian how much % of communication is Non Verbal  ?

• 97%

• 95%

• 93%

• 90%

Listening requires…

• Pay Attention to the Speaker

• Understand the Meaning

• Giving Feedback

• All of the above

What is Courteous under 7Cs of communication ?

• Biased & Humble

• Respect & Politeness

• Neutral

• Thoughtful

Body Posture is _________________

• Non Verbal Communication

• Verbal Communication

• Visual Communication

• Oral Communication

Assertive Communication  means….

• Bold & Rude in Communication

• Very Cold & Submissive in Communication

• Being able to stand up for your own or other’s right without disrespecting others

• Being Neutral

Which one is an example of Hard Skill ?

• Good Communication

• Punctuality

• Job-Ownership

• Trouble Shooting of an Car Engine

For Intra-Personal Communication minimum____________ persons are

needed

• One

• Two

• Three

• Four

Letter, e-mail, telephone, Internet etc. are an examples of.....

• Messages

• Feedback

• Channels

• Receiver

Background Noise could be termed as....

• Physical Barrier

• Psychological Barrier

• Over Communication

• Language Differences