Unit 5 Review

The qualities and behaviors of employees expected by employers in the workplace:

• Responsibility

• Professionalism

• Workplace Behaviors

• Etiquette

The proper and polite way to behave in a situation (also known as good manners) is known as:

• Respect

• Etiquette

• Courtesy

• Gracious

Which of these articles of clothing are not acceptable for a job interview?

Responses

• 
  

• Black Dress Pants

• Blue Jeans and T-Shirt

• Khaki Pants

• Dress or Blouse

A code of behavior including manners, etiquette, and rules of conduct is known as:

• Social Protocol

• Diversity

• Etiquette

• Good Manners

Company policies provided to employees which details acceptable and unacceptable conduct.

• Orientation Manual

• Training

• The Rules of Working

• Employee Handbook

Which of the following is considered inappropriate workplace behavior?

• Being polite and friendly

• Making suggestive remarks/offensive language

• Dressing appropriately for work

• Arriving to work on time each day

Which of the following describes a great work ethic?

• Grumbling about having to work thirty minutes past quitting time to complete a project

• Doing what it takes to get the job done without complaining

• Arriving for work late several times a week

• Finding excuses to leave early on a regular basis

Employers can often make a decision to hire you just a few minutes into the interview.

• True

• False

If you were working in a traditional office environment, which article of clothing would not be acceptable to wear on a daily basis?

• very tight skinny jeans with a dressy shirt

• A long-sleeved dress shirt

• Dress shoes

• belt

Stress that is developed from a difficult work environment can cause employees to experience physical and psychological problems.

• True

• False