M9.3 Cat B

What is peer group pressure?

• The influence the House of Lords have over the House of Commons

• Our behaviour influenced by our friends and colleagues

• The influence an individual has over a group of people

A regular behaviour of an individual is known as

• the norm

• habit

• culture

In a discussion, the person who is most likely to be agreed with is

• the one who has the most friends in the group
• the person with the highest status

• the one who presents emotional arguments
• the one who talks the loudest

An engineer who has developed his own way of performing a task

• is in regular violation

• is improving maintenance efficiency

• should be commended for his resourcefulness

The aim of human factors programs within an organizations is

• to prioritize profits over safety and human behavior
• to safeguard the health and safety of maintenance personnel by reducing accidents in the workplace.

• to optimize the relationship between maintenance personnel and systems with a view to improving safety, efficiency and well-being.

• to reduce costs by increasing efficiency, safety and quality and decreasing waste through human error.

An aircraft engineer who has 'responsibility'.

• must be licensed on the particular type of aircraft.

• are liable to be called to account as being in charge or control of, or answerable for something.

• is in a management position within their company hierarchy.

The impact of human factors and human error is most important to.

• technicians and engineers

• planners and managers

• It is equally important to technicians, engineers, planners and managers.

Where are the responsibilities of Licensed Aircraft Engineers laid down?.

• AWN 3

• The Air Navigation Order

• CAP 715

Diffusion of responsibility may occur

• to an individual working as a member of a team

• with certain people whether they are working in a team or alone

• to an individual working alone

Risky shift' is

• the probability of being assigned to a work task which involves some element of risk or physical danger.

• the name given to an inadequate shift handover

• the tendency for a group of workers to arrive at a course of action which is riskier than that which any individual member might pursue