Address Match. Received valid ID for triggered name.
TN: David Manuel
Address: Morazan El Progreso
02002
Guatemala
RP: Jorge Mario PAREDES CORDOVA
Address: Morazan El Progreso
Guatemala
What is your next action?

14/12/23

Quiz
•
Philosophy
•
Professional Development
•
Medium
SORCERERs Team
Used 3+ times
FREE Resource
5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Request for POA
Request for update
Clear using rule clearance 60
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Address match:
The customer submitted third party ID with POB: Isfahan.
Associated review have PLC with the same triggered name.
Can we consider the PLC to clear our current review?
Yo
No
Yes
Maybe
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Name match
Receive third party France ID.
Triggered:
Michael Angelo
Cambodia
RP: William Michael Johnson
Review has been escalated upon receiving third party response. L2 has requested date of birth for the triggered name and customer has responded with the date of birth.
What is the next course of action?
Clear
Escalate to L2
Request
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Name match
Triggered name: M M
ID submitted: Muhammad Ali
RP: Zahid M M AL-Zahrani
What is your next of action?
Clearance Rule 74
Request
Escalate
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Triggered name: Muhd Kamal
Received Indonesia ID: Kamal
What is the course of action?
Request for third party
Escalate to L2
Clear
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