14/12/23

14/12/23

Professional Development

5 Qs

quiz-placeholder

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Assessment

Quiz

Philosophy

Professional Development

Medium

Created by

SORCERERs Team

Used 3+ times

FREE Resource

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Address Match. Received valid ID for triggered name.

TN: David Manuel
Address: Morazan El Progreso
02002
Guatemala

RP: Jorge Mario PAREDES CORDOVA
Address: Morazan El Progreso
Guatemala

What is your next action?

Request for POA

Request for update

Clear using rule clearance 60

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Address match:
The customer submitted third party ID with POB: Isfahan.


Associated review have PLC with the same triggered name.

Can we consider the PLC to clear our current review?

Yo

No

Yes

Maybe

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Name match

Receive third party France ID.

Triggered:
Michael Angelo
Cambodia

RP: William Michael Johnson

Review has been escalated upon receiving third party response. L2 has requested date of birth for the triggered name and customer has responded with the date of birth.

What is the next course of action?

Clear

Escalate to L2

Request

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Name match

Triggered name: M M
ID submitted: Muhammad Ali
RP: Zahid M M AL-Zahrani

What is your next of action?

Clearance Rule 74

Request

Escalate

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Triggered name: Muhd Kamal
Received Indonesia ID: Kamal

What is the course of action?

Request for third party

Escalate to L2

Clear