Conflict Resolution and Negotiation Quiz

What is peer education?

• A form of learning in which individuals of similar age and experience work together to teach and learn from one another.

• A form of learning in which individuals of different age and experience work alone to teach and learn from one another.

• A form of learning in which individuals of different age and experience work together to teach and learn from one another.

• A form of learning in which individuals of similar age and experience work alone to teach and learn from one another.

What is negotiation?

• The process of discussing and coming to an agreement with another party through compromise and mutual understanding.

• The process of discussing and coming to an argument with another party through compromise and mutual understanding.

• The process of discussing and coming to an agreement with another party through confrontation and mutual understanding.

• The process of discussing and coming to an argument with another party through confrontation and mutual understanding.

What is a win-win solution?

• An outcome of a negotiation in which both parties are dissatisfied with the outcome and feel like they have lost.

• An outcome of a negotiation in which both parties are satisfied with the outcome and feel like they have lost.

• An outcome of a negotiation in which both parties are satisfied with the outcome and feel like they have won.

• An outcome of a negotiation in which only one party is satisfied with the outcome and feels like they have won.

What is mediation?

• A process in which a neutral third party creates more conflict between two or more parties.

• A process in which a biased third party helps two or more parties in a conflict to reach a mutually acceptable agreement or resolution.

• A process in which a neutral third party helps two or more parties in a conflict to reach a mutually acceptable agreement or resolution.

• A process in which a biased third party creates more conflict between two or more parties.

What is peer mediation?

• A process in which trained peers assist in resolving conflicts and disputes between other individuals or groups.

• A process in which trained peers assist in creating conflicts and disputes between other individuals or groups.

• A process in which untrained peers assist in resolving conflicts and disputes between other individuals or groups.

• A process in which trained adults assist in resolving conflicts and disputes between other individuals or groups.

What does it mean to adapt?

• To change one's behavior, thoughts, or actions in response to a changing environment or situation without any reason.

• To ignore one's behavior, thoughts, or actions in response to a changing environment or situation.

• To adjust or modify one's behavior, thoughts, or actions in response to a changing environment or situation.

• To refuse to change one's behavior, thoughts, or actions in response to a changing environment or situation.

What does it mean to project?

• To present an image or impression to others, whether it be through words, actions, or appearance

• To hide an image or impression from others, whether it be through words, actions, or appearance

• To present an image or impression to oneself, whether it be through words, actions, or appearance

• To present an image or impression to others, whether it be through thoughts, actions, or appearance

What does it mean to empathize?

• To understand and share the feelings of another without experiencing them.

• To ignore the feelings of another.

• To understand and share the feelings of another by experiencing them.

• To misunderstand and share the feelings of another.

What is active listening?

• A communication technique where the listener fully concentrates, understands, responds and then remembers what is being said.

• A communication technique where the listener partially concentrates, understands, responds and then forgets what is being said.

• A communication technique where the listener fully concentrates, misunderstands, responds and then remembers what is being said.

• A communication technique where the listener ignores, understands, responds and then remembers what is being said.

What is conflict resolution?

• The process of resolving a dispute or a conflict by providing each side's needs and adequately addressing their interests.

• The process of escalating a dispute or a conflict by ignoring each side's needs and adequately addressing their interests.

• The process of resolving a dispute or a conflict by ignoring each side's needs and inadequately addressing their interests.

• The process of escalating a dispute or a conflict by providing each side's needs and inadequately addressing their interests.