Checking in at Reception Quiz

What information is typically required when checking in at the hotel?

• Social security number, blood type, favorite color, and shoe size

• Mother's maiden name, high school mascot, favorite food, and zodiac sign

• Bank account number, passport expiration date, home address, and credit card PIN

• Name, contact details, purpose of visit, and time of arrival

How should you greet the reception staff when checking in at the Hotel?

• Hey, what's up?

• Goodbye

• Hello or Good morning/afternoon

• I don't need to greet them

What should you do if the reception staff asks for identification?

• Provide valid identification

• Ignore the request

• Provide a fake identification

• Argue with the staff

Why is it important to follow check-in instructions at the hotel?

• To cause delays and inconvenience for the staff

• To make the guest feel unwelcome

• To create chaos and confusion in the hotel

• To ensure smooth and efficient service for both the guest and the staff.

What should you do if you are unsure about how to check in at the hotel?

• Guess and fill out the form on your own

• Leave the form blank

• Ask a random person for help

• Ask the receptionist for assistance or clarification.

What are some common check-in instructions that hotel reception staff may give?

• Singing a song, doing a dance, reciting a poem

• Solving a math problem, writing an essay, painting a picture

• Telling a joke, doing a magic trick, performing a stand-up comedy routine

• Filling out a form, providing identification, directing to the appropriate department

Why is it important to be polite and respectful when checking in at the hotel?

• To show good manners and create a positive interaction.

• To make the staff feel inferior and unimportant

• To show off and impress others with your rudeness

• To assert dominance and control over the staff

What should you do if you have a specific request or need during Checking in at the Hotel?

• Ask another guest for help

• Communicate your request or need to the receptionist

• Leave the reception area

• Ignore the receptionist

What are some examples of information that may be included on a visitor form?

• Name, contact details, purpose of visit, date and time of arrival, signature

• Mother's maiden name, social security number, bank account details

• Blood type, zodiac sign, shoe size

• Favorite color, favorite food, favorite movie

How can you ensure a smooth and efficient check-in process at the hotel?

• Well-organized and trained staff, clear communication with guests, and efficient use of technology

• Rude and unhelpful staff, lack of communication with guests, and slow use of technology

• Overworked and stressed staff, unclear communication with guests, and inefficient use of technology

• Untrained and disorganized staff, poor communication with guests, and outdated technology