MARKET LEADER - UNIT 3 (SELLING)

1. A ..................................... is another name for a 'producer'.

• supplier

• distributor

• manufacturer.

Suppliers often sell large quantities of goods to .............................. who

do not usually sell directly to consumers.

• wholesalers

• retailer

• manufacturer

We ask consumers who are not fully satisfied to ......................... good within seven days

• discount

• return

• discount

4. Goods will be .......................... within 24 hours of your order.

• dispatched

• purchased

• exchanged

Products and services offered at a large discount are generally a(n)............................

• sale

• bargain

• offer

In order to get a full .................................., customers must send back goods in the original packaging

• discount

• refund

• return

We offer a ....................... to customers who buy in bulk.

• refund

• discount

• delivery

Goods are kept in our ........................... until ready for delivery.

• stock

• storage

• warehoused

The time when you can change your mind and cancel an order - .............................

• off period

• cooling-off

• cooling-off period

The name, number and expiry date on your payment card - .............................

• credit card details

• credit card

• credit card code