Employee Motivation Quiz

What is one of the main reasons people work?

• To be secure

• To have a better standard of living

• To gain experience and status

• To have job satisfaction

Why do firms go to the pain of making sure their workers are motivated?

• To improve work conditions

• To reduce employee turnover

• To increase efficiency and output

• To increase customer satisfaction

According to F. W. Taylor, what is the main motivator for workers?

• Achievement

• Recognition

• Money

• Personal growth

What is one limitation of Maslow's Hierarchy of Needs theory?

• It doesn't apply to every worker

• It doesn't consider financial motivators

• It doesn't address basic needs

• It doesn't consider job satisfaction

According to Herzberg's Two-Factor Theory, what are the 'hygiene factors'?

• Status, security, work conditions

• Relationship with superiors, relationship with subordinates

• Achievement, recognition, personal growth

• Promotion, work itself

Which financial motivator is paid based on performance?

• Wages

• Bonus

• Salary

• Commission

What is an example of a non-financial motivator?

• Company vehicle/car

• Performance-related pay

• Profit-sharing

• Wages

What is job rotation?

• Adding extra tasks of similar level of work to a worker's job description

• Adding tasks that require more skill and responsibility to a job

• Swapping around jobs and doing each specific task for only a limited time

• A group of workers given responsibility for a particular process, product or development

What is job enlargement?

• Adding extra tasks of similar level of work to a worker's job description

• Adding tasks that require more skill and responsibility to a job

• Swapping around jobs and doing each specific task for only a limited time

• A group of workers given responsibility for a particular process, product or development

What is job enrichment?

• A group of workers given responsibility for a particular process, product or development

• Adding extra tasks of similar level of work to a worker's job description

• Swapping around jobs and doing each specific task for only a limited time

• Adding tasks that require more skill and responsibility to a job