Keycode Semester Review

Which is NOT a form of effective communication?

• eye contact
• active listening
• interrupting
• clear message

Which IS a form of effective communication?

• eye contact
• interrupting
• blaming
• raising your voice/yelling

Dos or Don'ts: Listening, looking a person in the eyes, and asking questions

• DOs
• DON'Ts

DOs or DONTs: Raising your voice, blaming, and laughing at people

• DOs
• DON'Ts

The process of exchanging thoughts, messages, or information between two or more people is

• communication
• texting
• gossiping
• talking

Body language, facial expressions, and clothing are forms of this type of communication.

• verbal
• nonverbal
• written

True or False: Making eye contact with the speaker is an example of effective communication

• True
• False

Notes, books, letters, texts are a form of this type of communication.

• written
• verbal
• nonverbal

What is the number of standard words keyed in one minute called?

• Gross words a minute (GWAM)
• Ergonomics

What is the science of adapting equipment to the work and health needs of people?

• Ergonomics
• Posture