HOME SECURITY KNOWLEDGE TEST - 10q v3

What products must a Customer have with EE before they can buy Home Security?

• They don't need anything with EE

• They must have either Mobile phone/ 30 day minimum sim or Broadband

• A tablet plan

• EE pay and go account

How much is the essentials package for a flat or apartment?

• £20 per month

• £23 per month

• £25 per month

• £28 per month

Essential plus contains which extra item and is how much per month?

• The Video door bell, costs £35 per month

• The Video door bell, costs £37 per month

• The Video door bell, an extra block sensor, costs £37 per month

• The Video door bell, costs £38 per month

How much does an EE customer pay upfront for installation and the kit?

• £50 on first bill

• £0 up front cost and £50 installation in store

• £0 upfront for both

• £10 in store and £0 for installation

If there is a power cut at the property how long will the battery back up function continue to power the alarm for?

• 12 hours

• 24 hours

• 36 hours

• 48 hours

How frequently is the system tested for faults or tampering by Verisure remotely?

• Every hour

• Every 2 hours

• Every 12 hours

• Every 24 hours

What can the SOS button be used for?

• To ask for help with any household emergency? ie) sick child and phone isn't working - Verisure can phone you an ambulance

• To ask Verisure to call the fire brigade

• To ask Verisure to help with a break in and open 2 way comms so they can listen in

• ALL of the above

How long does professional installation of the kit and setting up the app take?

• 1 hour

• 2.5 hours

• 4 hours

• 6 hours

When do you start paying for the service?

• on the day of sign up in store

• 7 days after sign up

• from the date of installation

• on your next bill cycle

Does the alarm stop working if the wifi goes down and can it be hacked by signal jammers?

• no it is backed up with an EE 4g sim and is signal jammer proof

• yes it only works with active wifi