JTerm on the Italian Coast

What is the equivalent of 911 in Italy and the European Union?

• 118

• 112

• 113

• 115

Answer explanation

Call 112 in case thiere is any emergency situation that requires an immediate response from police, fire brigades or emergency medical services.

When you call 112, they will answer in Italian and put you on hold. It may take a few minutes before the call will be transferred to an English speaking operator. Be prepared to share your name, exact location and type of emergency.

What is the name of your private health insurance while abroad?

• CISS

• SIIC

• SICI

• CISI

Answer explanation

Your medical expenses will be covered by CISI Insurance while abroad. During CIS Abroad orientation, I will hand out your insurance cards. However, you can find them in your e-mail as well.

Always this with you when you travel in case you need medical attention!

What is "MedInAction" ?

• It is a private medical clinic in Sorrento.

• It is the name of Sorrento's English speaking hospital.

• It is a group of English speaking doctors available to do house visits.

• It is Sant'Anna Institute's private medical clinic.

Answer explanation

You can get in touch with MedInAction Medical Services through the App (MedInAction) or call/text on WhatsApp at [phone].

Make sure to have your CISI insurance information on hand when you get in touch with them!

What is "Let's Talk" ??

• It is a CIS Abroad Activity that takes place during your study abroad program.

• It is a Sant'Anna service to help you interact with other students.

• It is a CIS Abroad mental health service to set up an appointment with a virtual counselor.

• It is a Sant'Anna service to help you get to know your professors.

Answer explanation

It's okay not to be okay! Let's Talk is a CIS Abroad virutal counseling service. The counselor's name is Evgenia Karamani, a licensed counselor who has been working with CIS Abroad students for many years.

You can reach out to me, and I'll help you set up an appointment directly with her.

What do you have to do when you travel over the weekend?

• I send an e-mail to the CIS Abroad on-site staff

• I fill out the Independent Travel Form.

• I only tell my friends in the program.

• I don't have to do anything.

Answer explanation

You can find the Independent Travel Form on Sant'Anna Institute's application. During your orientation, they will help you locate the travel form so you know where to fill it out.

When travelling in a group, only one form must be filled out mentioning all names of those travelling.

Do you need to carry your passport around when you travel?

• Always!

• Yes, unless it is just a day trip

• Yes, unless I only travel by bus/train

• No, never

Answer explanation

If you make a day trip in the surrounding Naples/Sorrento areas, simply bring a scanned copy of your passport on your phone and do NOT bring the original.

If you are staying overnight at a hotel or travelling by airplane, you will ALWAYS need to have the ORIGINAL passport. No exceptions will be made.

Please keep this in mind while travelling!

Where should I withdraw money?

• From the ATMs of banks

• From any ATMs

• Only from the yellow and blue ATMs

• I have to go inside the banks and talk directly to an operator.

Answer explanation

You can withdraw money from ATMs around Sorrento. Be aware that it is safer and cheaper to withdraw money from the ATMs of a bank!

Avoid using the yellow and blue ATMs attached to shops.

Always decline the conversion from euros to dollars when asked at the end of your transaction!!

What do you do in case of any emergency while on-site?

• I write a message to my site director.

• I call my parents.

• I contact my friends in the program.

• I call the Sant'Anna emergency line and if necessary 112 for an immediate response.

Answer explanation

You should not contact the CIS Abroad site director as a first response in case of an emergency. While in Sorrento or the surrounding areas, contact the Sant'Anna emergency line at [phone].

If an emergency happens while travelling throughout Europe, call the US CIS Abroad emergency line at [phone].

What is the name of the local fisherman's village in Sorrento where Sant'Anna Institute is located?

• Marina Piccola

• Marina Napoli

• Marina Grande

• Marina Cioffi

How many absences will be allowed by Sant'Anna Institute during your 3-week program?

• 0

• 1

• 2

• 3

Answer explanation

You will be allowed 1 excused absence during your 3-week program.

If you miss more than 1 day of classes, your grade will drop by 3 percentage points by each additional absence.

Keep in mind that field trips and class excursions count as 2 days missed, meaning your grade will be negatively affected by missing one of those!