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Mid-term Quiz : English for Business

Authored by ภัทรธีรา แสนลัง

English

11th Grade

Used 7+ times

Mid-term Quiz : English for Business
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40 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A secretary: Hello, how can I help you?

A caller: ______________________ Jane: Please hold the line for a minute. I’ll transfer you.

May I come in?

Mr. Smith is speaking.

May I speak to Mr. Smith?

Sorry, I couldn’t hear you.

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which situation would prompt a caller to make a call?

I’m about to go.

I’m returning Frank’s call.

My name is Frank.

I could barely hear you.

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

George: I’m calling about booking 2 suite rooms. An officer: ______________________________ George: I want to book 2 suite rooms.

Sorry, could you say it again, please?

Sorry, there are no rooms enough.

Excuse me, can I have your number?

Excuse me, van I have your extension?

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which word has the same meaning of “dial”?

contact

get

number

ring

5.

MULTIPLE SELECT QUESTION

1 min • 1 pt

A receptionist: Hello, this is ACA company. Can I help you?

A caller: ____________________________

A receptionist: One moment, please.

***Choose 2 answers

Could you connect me to Kelvin?

Can you hear me, Kelvin?

Could you put me through to Kelvin?

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Linda: Hello.

A caller: Hi, Kim. I would like to confirm our appointment.

Linda: Oh, I’m Linda. _________________________

I’m afraid you’ve got the wrong number.

What’s your telephone number?

My extension number is 0669

I’m returning your call.

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

(085)3376669 say __________________________

Oh eight five, three three seven six six sixty nine

Zero eight five, thirty-three seven six hundred, sixty-six nine

Oh eight five, double three seven double six six nine

Zero eight five, double three seven triple six nine

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