BRATZ QUIZ #1

All are Add In:: macros except

• 
  Add In::Refill::Confused by tax

• 
  Add In::Refill::Under Different Email

• 
  Add In::Empathy Statement 12

• 
  Add In::Gift Code Policy

Can TBYB products be combined with buy products in the same order?

• Yes, but tagged as TBYB Sub

• No, they should checkout twice.

• Yes, but an add-on buy order will be added to the same order number

• Yes, but with an add-on buy order with a separate order ID (_U)

Based on this SKU, does the product arrive with a dispenser? SKU: 323-54125A

• Yes and No

• No and Yes

• Yes

• No

All except one is an Escalation Macro.

• 
  ESCALATE::Bank Inquiries

• 
  ESCALATE::Other Charges

• 
  ESCALATE::Product Recommendation Needed

• 
  ESCALATE: Delayed Order > Processing Status > Cancel Order Request

What is the return policy for refill orders?

Customers can return buy orders for a refund.

• Yes

• No

Should we inform customers about their extended trial?

What type of order ID is this? 501001559815_G