Pop Quiz - January 🚀

What is the primary objective of the Fleet Issues feature?

• Streamlining customer communication

• Enhancing driver assignment

• Optimizing store inventory

• Improving payment processing

When should the QA team utilize the Fleet Issues feature?

• During order placement

• After order delivery

• Once the order is in the assigned status

• Before assigning an order to a rider

What type of additional resource can be requested through Fleet Issues?

• Only extra riders

• Only vans

• Both cars and vans

• Cars, vans, or extra riders

When is the Fleet Issues feature not applicable?

• For orders under the ILM delivery model

• For store inventory management

• For third-party delivery assignments

• For orders in the delivered status

How/where should you access the Fleet Issues option for additional resources?

• Through the orders feed

• By posting for the dispatching team

• In the 'View details' section at the bottom of the page

• By reaching out to the assigned rider

How do drivers in the dedicated model receive orders?

• Through the driver app

• By calling the store

• Orders are automatically assigned

• By manually scanning orders in the driver app

What is the function of the Summon feature mode in the delivery model?

• Drivers manually choosing orders

• The system looking for a driver when the order is partially prepared

• Stores summoning drivers directly

• Orders being prepared without driver involvement

What does the system do if no rider is found during the retry logic?

• Moves to fallback

• Cancels the order

• Extends the search time

• Notifies the store

What does the above symbol signify?

• Dedicated Instashop driver

• 3rd party drivers

• Instashop driver using store application

• Store driver using Instashop application

What would you do if a store on Hybrid model reaches out for a rider?

• Post for a rider on the Dispatching channel

• Ask the store to complete the delivery with their own riders

• Confirm the availability of store riders and then post the rider request

• Deny the request