Hotel Experience Quiz

The aim of this hotel is to be very

• efficient

• friendly

• profitable

• unusual

What aspect of the writer’s experience at reception was ‘disappointing’ (line X)?

• the appearance of the reception

• the time she wasted checking in

• the lack of verbal interaction with the machine

• the rudeness of the other guests

What does the writer say about the price of the rooms in the hotel?

• The hotel is good value.

• The prices are likely to rise.

• Other hotels provide better accommodation.

• It is not always clear how much a room will cost.

What is the writer’s main point in the fourth paragraph?

• There are limits to what robots and machines can do.

• Robots and machines can learn a wide range of skills.

• Different robots and machines are used for different tasks.

• Humans make mistakes that robots and machines do not make.

What risk is mentioned in the fifth paragraph?

• robots being stolen

• security guards being ineffective

• the hotel not doing enough business

• areas of the hotel becoming too crowded

What does ‘this can only happen’ in line X refer to?

• more roles being performed by robots and machines

• many seeing the hotel as a vision of the future

• robots and machines making our lives easier

• reduction in social human contact