PURPOSIVEcomm_FINALSmakeup2
Quiz
•
English
•
University
•
Practice Problem
•
Medium
Maria Gonzales
Used 1+ times
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12 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The exchange of information through the use of words or actions is
Active listening
Body language
Aggressive
Communication
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It is used when specific information should be taken through hearing
Active listening
Body language
Passive learning
Communication
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When you need to request for information, what is the best document to use?
Telephone conversation
Letter of Inquiry
Letter of Complaint
Memo
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When you write a letter of complaint, you need to
describe the problem
include your payment
describe the person
show your anger to the receiver
5.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
All are examples of communicating non-verbal communication except...
Touch
Voice
Posture
Gestures
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Communication is always a two-way process.
TRUE
FALSE
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This type of communication is speaking to teachers and students.
written
nonverbal
oral
body language
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