05 Januarie 2024

What does VAS stand for?

• Value Added Standards

• Valid Added Services

• Value Added Services

• None of the above

There is a _____ month waiting period for Funeral Cover on VAS for death that occurs as a result of natural causes?

• Six

• Three

• One

• Four

What is the email address the customer has to use when claiming the Vodacom Funeral cover?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

Claims are paid out within __ hours of receiving all the required documentation.

• 48

• 24

• 72

• 12

Who do you contact when you are dealing with a suspicious application relating to new and add on lines?

• 
  

  Contact ISD

• 
  Contact Customer Acquisition Department

• 
  

  Contact Trade Partner Help Desk

• 
  Contact your supervisor

What is the number of this Department?

• 
  082 1945

• 
  082 1949

• 
  

  082 1941

• 082 1943

What is Preformatted?

• It when numbers is rounded off to 0.00

• It when numbers is rounded off to 0.50

• It when numbers is rounded off to 0.25

• None of the above

What is Telecommunication Fraud?

• It is the dealing of telecoms products (handset, equipment etc.) or the use of telecoms service to commit other forms of Communication.

• It is the theft of telecoms products (handset, equipment etc.)or the use of telecoms service to commit other forms of fraud/crimes.

• It is the dealing of telecoms products (handset, equipment etc.) or the use of telecoms service to commit other forms of fraud/crimes..

What is the email for Fraud Disputes?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

How many sample signatures must be on an affidavit?

• 4

• 5

• 3

• 1